HostNine Company Blog

Archive for January, 2008

New Mail Gateway

Monday, January 14th, 2008

We will be configuring a mail gateway this evening for all of the original reseller servers to reduce the load problems caused by Exim. The gateway will have MailScanner running to prevent spam and viruses from your inbox. We will have a default SpamAssassin configuration setup as well which means SpamAssassin and Boxtrapper will be disabled on the servers.

Basically the way the gateway will work is as follows:

domain.com IN MX 0 gateway.myserverhosts.com

All incoming mail on your domain will go through the gateway before it even hits the server so it can be scanned and cleaned if needed.

Once the mail is marked as a good message it will be routed to your inbox.

Incoming Email -> Gateway -> Your Inbox
Outgoing Email -> Gateway -> Remote Mail Server

This will also allow us to cut down blacklistings as all outgoing mail gets scanned for spam as well. It makes it very easy to track down spammers and stop spam before it even hits the remote mail servers so the server does not get blacklisted.

We expect to have this live within the next 48-72 hours. We will be testing with the Pluto server.

New Hosting Plans Launched

Sunday, January 6th, 2008

We’re happy to announce our all-new specs for our shared and reseller hosting packages. All existing shared and Reseller Central customers will be automatically upgraded to the new specs within 24-48 hours.

For resellers not using the Reseller Central system please upgrade at https://secure.hostnine.com/upgrade/ and we will apply the new limits to your reseller account through Reseller Central.

Shared Hosting

Basic Hosting Plan
5,000MB Space
100GB Bandwidth
Single Domain Hosting
Price: $3.95
Order Now

Standard Hosting Plan
10,000MB Space
150GB Bandwidth
UNLIMITED Domain Hosting
Price: $6.95
Order Now

Advanced Hosting Plan
15,000MB Space
200GB Bandwidth
UNLIMITED Domain Hosting
Price: $9.95
Order Now

Professional Hosting Plan
20,000MB Space
500GB Bandwidth
UNLIMITED Domain Hosting
Price: $14.95
Order Now

Reseller Hosting Plans

Entry Reseller Plan
15,000MB Space
150GB Bandwidth
UNLIMITED Domain Hosting
FREE WHMCS Billing Software + Reseller Central Module
Price: $19.95
Order Now

Midlevel Reseller Plan
20,000MB Space
200GB Bandwidth
UNLIMITED Domain Hosting
FREE WHMCS Billing Software + Reseller Central Module
Price: $29.95
Order Now

Next Step Reseller Plan
25,000MB Space
250GB Bandwidth
UNLIMITED Domain Hosting
FREE WHMCS Billing Software + Reseller Central Module
Price: $39.95
Order Now

Top Reseller Plan
30,000MB Space
300GB Bandwidth
UNLIMITED Domain Hosting
FREE WHMCS Billing Software + Reseller Central Module
Price: $49.95
Order Now

Don’t forget about our 50% off coupon!

For more information on these new packages please feel free to contact our sales department and we will happily assist you with any questions/concerns you may have.

New Billing Software

Friday, January 4th, 2008

We’re happy to announce our new partnership with WHMCS! What is WHMCS? WHMCS is an all-in-one solution for web hosting billing software. We feel this is a better solution for our resellers as it includes several key features you will find listed below. This has a full import script to import any data existing customers may have in MB4 or MB5 as well. Not to mention the installation of WHMCS is as easy and painless as can be!

WHMCS also has a built in module for Reseller Central and will work one of two ways. One way to setup automation is to map packages within WHMCS to a location or you can add the optional dropdown to your order form allowing customers to choose from one of ten locations they wish to have their website hosted in.

WHMCS Feature Overview

WHMCS is a powerful integrated client management, billing &
support system. It provides everything you need to manage your clients. Packed
with features while remaining easy to use, we’ve tried to highlight what we feel
are the most important features below. Don’t just assume because you don’t see
something it’s not supported -
contact us!


Powerful & Flexible Billing
WHMCS supports Hosting, Reseller, Dedicated Server, Downloadable & Other Non
Hosting Related Products. Each product can have custom fields, configurable
options, addons, downloadable files and custom welcome emails specific to
that individual product. You can also create one off invoices with custom
line items - ideal for service invoicing.

Automated Server & Domain
Integration

WHMCS can communicate with your servers and domain registrars to
automatically provision accounts, register/transfer domains, suspend,
unsuspend and terminate services, renew domains, update nameservers, modify
whois contact information, upgrade/downgrade packages and more. Also
supports server rotation and multiple active registrars concurrently.

Integrated Support System

All clients need support and WHMCS gives you the tools you need to provide
it. It features an announcements section, knowledgebase, downloads and
support ticket system. The ticket system can handle both registered and
unregistered clients, has full email piping and multi-department support
with admin assignment.

Customer Profiles
In WHMCS, each of your clients has their own profile section. This contains
all their personal information, products/services, domains, invoices,
transactions, email history and notes. You can see statistics about the
client and manage their details from there including editing when and how
much they are due to pay, payment methods and adding notes.

Payments, Gateways & Invoicing

WHMCS comes integrated with many payment gateways and will automatically
charge clients credit cards when due. All payments are logged in the system,
invoices can be paid using multiple partial payments, clients are credited
on overpayment and credit is automatically applied to future invoices.
Reminders are sent before payments are due and after.

Complete Client Area
Unique to WHMCS is it’s client area. The client area gives clients one
single central access point to manage their account with you, request
support, place orders, view announcements and more… It also offers
features for non-registered visitors, with a domain checker, server status
summary, downloads and browsable knowledgebase. Also has multi-language
support.

Statistical Reports & Summaries

To asses how your business is doing, we know it’s important you have the
information you need. For that reason, WHMCS comes with a selection of
different reports which give you statistical and financial statistics. You
can also create your own reports using the modular reporting system

Customisable & Developer
Friendly

The client area is fully templated and unlike some systems, you don’t need a
degree in programming to be able to edit them! There is no PHP code in the
templates - it’s just regular HTML which you can edit in your favorite
editor. WHMCS also has an API which allows you to connect with it from other
systems and the modular design lets you add what you need.