HostNine Company Blog

Archive for the ‘Announcements’ Category

New Billing Software

Friday, January 4th, 2008

We’re happy to announce our new partnership with WHMCS! What is WHMCS? WHMCS is an all-in-one solution for web hosting billing software. We feel this is a better solution for our resellers as it includes several key features you will find listed below. This has a full import script to import any data existing customers may have in MB4 or MB5 as well. Not to mention the installation of WHMCS is as easy and painless as can be!

WHMCS also has a built in module for Reseller Central and will work one of two ways. One way to setup automation is to map packages within WHMCS to a location or you can add the optional dropdown to your order form allowing customers to choose from one of ten locations they wish to have their website hosted in.

WHMCS Feature Overview

WHMCS is a powerful integrated client management, billing &
support system. It provides everything you need to manage your clients. Packed
with features while remaining easy to use, we’ve tried to highlight what we feel
are the most important features below. Don’t just assume because you don’t see
something it’s not supported -
contact us!


Powerful & Flexible Billing
WHMCS supports Hosting, Reseller, Dedicated Server, Downloadable & Other Non
Hosting Related Products. Each product can have custom fields, configurable
options, addons, downloadable files and custom welcome emails specific to
that individual product. You can also create one off invoices with custom
line items – ideal for service invoicing.

Automated Server & Domain
Integration

WHMCS can communicate with your servers and domain registrars to
automatically provision accounts, register/transfer domains, suspend,
unsuspend and terminate services, renew domains, update nameservers, modify
whois contact information, upgrade/downgrade packages and more. Also
supports server rotation and multiple active registrars concurrently.

Integrated Support System

All clients need support and WHMCS gives you the tools you need to provide
it. It features an announcements section, knowledgebase, downloads and
support ticket system. The ticket system can handle both registered and
unregistered clients, has full email piping and multi-department support
with admin assignment.

Customer Profiles
In WHMCS, each of your clients has their own profile section. This contains
all their personal information, products/services, domains, invoices,
transactions, email history and notes. You can see statistics about the
client and manage their details from there including editing when and how
much they are due to pay, payment methods and adding notes.

Payments, Gateways & Invoicing

WHMCS comes integrated with many payment gateways and will automatically
charge clients credit cards when due. All payments are logged in the system,
invoices can be paid using multiple partial payments, clients are credited
on overpayment and credit is automatically applied to future invoices.
Reminders are sent before payments are due and after.

Complete Client Area
Unique to WHMCS is it’s client area. The client area gives clients one
single central access point to manage their account with you, request
support, place orders, view announcements and more… It also offers
features for non-registered visitors, with a domain checker, server status
summary, downloads and browsable knowledgebase. Also has multi-language
support.

Statistical Reports & Summaries

To asses how your business is doing, we know it’s important you have the
information you need. For that reason, WHMCS comes with a selection of
different reports which give you statistical and financial statistics. You
can also create your own reports using the modular reporting system

Customisable & Developer
Friendly

The client area is fully templated and unlike some systems, you don’t need a
degree in programming to be able to edit them! There is no PHP code in the
templates – it’s just regular HTML which you can edit in your favorite
editor. WHMCS also has an API which allows you to connect with it from other
systems and the modular design lets you add what you need.

HostNine Receives Top 10 Fastest Growing Companies Award From HostReview

Monday, September 17th, 2007

HostNine LLC, the leading shared web hosting company announced today its number one position on HostReview.com’s September 2007 Top 10 Fastest Growing companies list. The list showcases fast-moving companies that are increasing quickly in size and prestige according to HostReview.com. This is the first award HostNine has received from HostReview.com.

HostNine’s Director of Operations, Ben Gabler, attributes the hosting company’s success to partnerships and employees. “Everything from the partnerships we have with FastServers.Net and ModernBill to the outstanding employees we have working day in and day out has contributed to our success,” said Gabler. “It’s an amazing feeling to know we were hand picked for this award by the DevStart team, the team behind HostReview.com.”

“HostNine is a young company whose ambition has led to terrific results after only one year of service,” said Maria Mitsova, Editor at DevStart, Inc. “HostNine’s use of the latest technologies and the utmost care it shows for its customers won the company the top position on the HostReview fastest growing hosting companies list.” When ranking hosting companies, DevStart takes into consideration a suite of factors. Factors include customer service, new products, promotions, overall performance, and the popularity of the company’s website.

HostNine’s use of the latest technologies includes the launch of its new Reseller Central product in August. Since the launch, the hosting company has experienced an increase in overall performance due to substantially lower server loads. “With Reseller Central backed with top quality 24/7 100% in-house American support and our server performance increases, we have the leading edge on web hosting companies,” said Gabler. “Customers sign up with HostNine because they trust us with the security of their website(s). And Reseller Central provides the ability to choose from over ten different locations around the world to host their website(s).”

About HostNine

HostNine LLC has quickly become a leading web hosting company. Founded in 2006 by hosting industry veterans, HostNine has the experience, knowledge, and dedication to build the most reliable company in the industry. HostNine consistently delivers innovative technology and solutions across its multiple products and services including shared web hosting, reseller hosting, and dedicated server hosting. The Jupiter, FL based company utilizes 100% Dell PowerEdge servers and boasts the fastest 24/7/365 support response times in the industry.

For more information on HostNine, visit http://www.hostnine.com

HostNine to Change the Future of Hosting Forever!

Monday, July 2nd, 2007

HostNine is coming up on it’s one year anniversary and to celebrate not only are we going to continue to provide the best possible customer service and support money can buy but we will be launching something that will change the future of hosting forever. Unfortunately there is not much we can say right now but what you can do is sign up for the mailing list at http://future.hostnine.com and you can expect to receive special mailing list only updates and of course notification of the official launch.

Once again that link is http://future.hostnine.com and be sure to sign up for the mailing list right away (Don’t worry your email will not be given out to ANYONE!).

Stay tuned!

HostingCon 2007 is Almost Here!

Tuesday, June 26th, 2007

Well it’s that time of year again. What time is that? HostingCon time! This has to be one of my favorite events ever. Last year I was fortunate enough to make it out to HostingCon in Las Vegas and man, it was a blast. From meeting the some of the brightest people in the hosting industry, to eating some of the best food around.

This year Alex and myself will be attending in Chicago, IL on July 23-25 and we wanted to do something special for our customers. What we would like to do is have a chance to meet and greet some of our customers in the Chicago area so we thought of putting together a HostNine Lunch/Dinner. This would not only give us the chance to meet some of the HostNine customers but truly get to know how our service really is day in and day out for them.

So, if you’re in the Chicago, IL area and would like to attend the H9 Dinner please email me at ben@hostnine.com so we can get this arranged. Once again the dates we’re in Chicago are July 23-25 so anytime in there is perfect for a lunch/dinner.

NEW Site Builder today!

Monday, June 11th, 2007

Due to the issues our clients have on a continued basis with publishing, and having to access the site builder outside of cPanel we’re happy to announce we will be offering an additional site builder which will be available in cPanel for you and your customers. That’s right, a Site Builder icon directly in cPanel and one click publishing! No setup forms, No requests, it’s automatically accessible in each and every cPanel via the new RV Site Builder Icon.

Please check the demo below
The demo can be found at: http://www.rvsitebuilder.com/index.php/rvsitebuilder/demo/

We will start adding this to our servers throughout the day.

Oh and I forgot the best part:

THERE IS NO ADDITIONAL COST FOR THIS!

We will have tutorials and more available on our helpdesk shortly upon installing the site builder on our shared and reseller servers. As stated before it’s accessible directly through cPanel for you and clients but if you have any questions please feel free to submit a support ticket at http://support.hostnine.com/

New Forums!

Saturday, April 28th, 2007

We’re happy to announce our all-new customer community forums. We have upgraded our forum software to the VBulletin software which makes it much easier for our users to communicate with our staff and each other. Another great thing about this new software is it prevents spam unlike the other system which was unfortunately cluttered with useless topics and inappropriate posts from time to time.

The new forums can be found at http://forums.hostnine.com

We highly suggest registering for all of our customers as you will find important announcements such as Network News, Server Updates, Outages, and more.

New Reseller Hosting Banners

Sunday, March 25th, 2007

We happy to provide our affiliates with an all-new line of reseller hosting banners. These banners are available immediately in our Affiliate Management area.

Size: 728×90

Size: 468×60

Size: 234×60

Size: 125×125

Size: 120×60

Size: 88×31

Size: 120×600

Size: 160×600

New Web Hosting Plans

Saturday, March 24th, 2007

We’re happy to announce our all-new shared hosting plans. We recently decided to re-evaluate our shared hosting products and decided to not only rename them but add a Basic hosting plan to the list for users that are just starting out and looking to start their first website. Listed below you will find all four of the shared hosting plans that we are now offering.

Basic
2,500MB Space
50GB Bandwidth
Unlimited Sub Domains
Unlimited Email Accounts
Free Site Builder

Cost: $3.95

Standard
5,000MB Space
75GB Bandwidth
Host Unlimited Domains
Free Site Builder
Free Domain Name

Cost: $6.95

Advanced
7,500MB Space
150GB Bandwidth
Host Unlimited Domains
Free Site Builder
Free Domain Name

Cost: $9.95

Professional
10,000MB Space
225GB Bandwidth
Host Unlimited Domains
Free Site Builder
Free Domain Name

Cost: $14.95

The new plans can be found on our website at www.hostnine.com/web-hosting/ and are available immediately.

If you have any questions about these new packages please feel free to contact us at anytime.

New Site Builder Software

Thursday, March 15th, 2007

Due to the issues our clients have on a continued basis with publishing, and having to access the site builder outside of cPanel we’re highly considering offering the RV Site Builder (made by RVSkin). This Site Builder can be accessed directly through cPanel and there is no hassle of adding users, publish settings, etc. Just simply click on the icon, build your site, and save!

Please check the demo below as we’re very interested in what our customers have to say since you and your clients will be the ones using it on a day to day basis.

The demo can be found at: http://www.rvsitebuilder.com/index.php/rvsitebuilder/demo/

WIN an XBOX 360!

Tuesday, March 6th, 2007


The guys over at Webhostingunleashed.com are currently giving away an Xbox 360 with a wireless control and hard drive.

How do you enter? Simply submit a review for HostNine at http://www.webhostingunleashed.com/rank.php?filter=hostnine&host=3403 and you will automatically be entered to win!

For more information on this contest please see:

http://www.webhostingunleashed.com/blog/wina-xbox360.html