HostNine Upgrades ‘Reseller Central,’ Adds Windows Reseller Hosting

March 12th, 2008

HostNine (http://www.hostnine.com), a leader in Shared Hosting, Reseller Hosting and Dedicated Servers, today unveiled the latest version of its popular Reseller Central control panel, enabling resellers to setup and manage client accounts from a single, robust interface. Reseller Central v2.1 introduces a variety of important new features, including support for managing for Windows and Linux hosting accounts.

With today’s release, resellers can now take advantage of new features designed to help them grow their businesses. In addition to cross-platform support for provisioning and managing Plesk 8.3-based Windows accounts and cPanel 11-based Linux accounts, Reseller Central also saves time in a number of areas. Namely, a fully restructured DNS editor system allows seamless edits of DNS settings, and account management APIs offer greater control over hosted accounts.

“Providing innovative management tools for our resellers has been a strategic goal of ours for many months, and with today’s announcement, we are excited to bring our reseller offerings to the next level,” said Ben Gabler, Operations Manager, HostNine. “We continue to see resellers as an integral component of our business, and will continue to develop software that allows them to expand their businesses in a variety of ways, in terms of both value-added features and platform support.”

Reseller Central also offers integration with WHCMS, a premier billing and automation gateway. HostNine resellers are provided with a free license of the software, valued at $249.95.

HostNine engineers are currently developing the next iteration of Reseller Center, version 2.3, to be released in the coming months. The next version will add support for integrated data protection and Windows Server 2008.

To learn more about HostNine, please visit http://www.hostnine.com.

To learn more about reseller hosting from HostNine, please visit http://www.hostnine.com/reseller-hosting/.

About HostNine
HostNine, LLC is an industry leader in web hosting, reseller hosting and dedicated servers. Running all Dell PowerEdge servers located throughout ten different data centers around the world, HostNine provides a 99.9 percent network uptime guarantee to its customers.

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New Ticket Survey System!

February 25th, 2008

We’re happy to announce our all-new Ticket Survey system. At HostNine we’re extremely focused on our customer feedback and are constantly looking for ways to improve our service/support. With this new system it will allow our management team to get direct feedback from you (the customer) on how our employees are performing through our ticket system.

It’s very important to us that we maintain a high level of customer service to ensure the happiness of our customers and smooth day to day operations in our office. We are currently implementing several different methods to improve our service and this is a huge one as it allows customers to not only grade the support the receive but the ability to request direct contact with a manager at HostNine. That’s right! You can simply fill this form out, add in your contact number and best time to call and we will have a manager get in touch with you ASAP.

How do you start? Simply navigate to http://www.hostnine.com/survey/ and submit your review. Please be sure to include the ticket number that your review pertains to so we can follow up with your submission properly.

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Reseller Central v2.0

February 15th, 2008

Travis and I have been doing some major development on Reseller Central V2 and expect to have a beta version available this weekend. I will list some of the new features below but there are a few major new features in the works that will really impact the version upgrade to 2.0

New Features
-cPanel Skeleton Directory
-cPanel Branding
-PHPSuExec Quick Fix to fix domains having Internal Server errors
-Improved DNS Zone Editor
-SSL Generator
-Major Code Clean up
-Migration History (displays previous migrations done within your account)

Those are just a few of the new features we have on the way for Reseller Central. What we are looking for is a few beta testers to setup test accounts on a beta install of reseller central. Please reply to the post on our forums located at http://forums.hostnine.com/showthread.php?p=8360 if you would be interested in testing.

Thank you

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New Mail Gateway

January 14th, 2008

We will be configuring a mail gateway this evening for all of the original reseller servers to reduce the load problems caused by Exim. The gateway will have MailScanner running to prevent spam and viruses from your inbox. We will have a default SpamAssassin configuration setup as well which means SpamAssassin and Boxtrapper will be disabled on the servers.

Basically the way the gateway will work is as follows:

domain.com IN MX 0 gateway.myserverhosts.com

All incoming mail on your domain will go through the gateway before it even hits the server so it can be scanned and cleaned if needed.

Once the mail is marked as a good message it will be routed to your inbox.

Incoming Email -> Gateway -> Your Inbox
Outgoing Email -> Gateway -> Remote Mail Server

This will also allow us to cut down blacklistings as all outgoing mail gets scanned for spam as well. It makes it very easy to track down spammers and stop spam before it even hits the remote mail servers so the server does not get blacklisted.

We expect to have this live within the next 48-72 hours. We will be testing with the Pluto server.

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New Hosting Plans Launched

January 6th, 2008

We’re happy to announce our all-new specs for our shared and reseller hosting packages. All existing shared and Reseller Central customers will be automatically upgraded to the new specs within 24-48 hours.

For resellers not using the Reseller Central system please upgrade at https://secure.hostnine.com/upgrade/ and we will apply the new limits to your reseller account through Reseller Central.

Shared Hosting

Basic Hosting Plan
5,000MB Space
100GB Bandwidth
Single Domain Hosting
Price: $3.95
Order Now

Standard Hosting Plan
10,000MB Space
150GB Bandwidth
UNLIMITED Domain Hosting
Price: $6.95
Order Now

Advanced Hosting Plan
15,000MB Space
200GB Bandwidth
UNLIMITED Domain Hosting
Price: $9.95
Order Now

Professional Hosting Plan
20,000MB Space
500GB Bandwidth
UNLIMITED Domain Hosting
Price: $14.95
Order Now

Reseller Hosting Plans

Entry Reseller Plan
15,000MB Space
150GB Bandwidth
UNLIMITED Domain Hosting
FREE WHMCS Billing Software + Reseller Central Module
Price: $19.95
Order Now

Midlevel Reseller Plan
20,000MB Space
200GB Bandwidth
UNLIMITED Domain Hosting
FREE WHMCS Billing Software + Reseller Central Module
Price: $29.95
Order Now

Next Step Reseller Plan
25,000MB Space
250GB Bandwidth
UNLIMITED Domain Hosting
FREE WHMCS Billing Software + Reseller Central Module
Price: $39.95
Order Now

Top Reseller Plan
30,000MB Space
300GB Bandwidth
UNLIMITED Domain Hosting
FREE WHMCS Billing Software + Reseller Central Module
Price: $49.95
Order Now

Don’t forget about our 50% off coupon!

For more information on these new packages please feel free to contact our sales department and we will happily assist you with any questions/concerns you may have.

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New Billing Software

January 4th, 2008

We’re happy to announce our new partnership with WHMCS! What is WHMCS? WHMCS is an all-in-one solution for web hosting billing software. We feel this is a better solution for our resellers as it includes several key features you will find listed below. This has a full import script to import any data existing customers may have in MB4 or MB5 as well. Not to mention the installation of WHMCS is as easy and painless as can be!

WHMCS also has a built in module for Reseller Central and will work one of two ways. One way to setup automation is to map packages within WHMCS to a location or you can add the optional dropdown to your order form allowing customers to choose from one of ten locations they wish to have their website hosted in.

WHMCS Feature Overview

WHMCS is a powerful integrated client management, billing &
support system. It provides everything you need to manage your clients. Packed
with features while remaining easy to use, we’ve tried to highlight what we feel
are the most important features below. Don’t just assume because you don’t see
something it’s not supported -
contact us!

Powerful & Flexible Billing
WHMCS supports Hosting, Reseller, Dedicated Server, Downloadable & Other Non
Hosting Related Products. Each product can have custom fields, configurable
options, addons, downloadable files and custom welcome emails specific to
that individual product. You can also create one off invoices with custom
line items – ideal for service invoicing.

Automated Server & Domain
Integration
WHMCS can communicate with your servers and domain registrars to
automatically provision accounts, register/transfer domains, suspend,
unsuspend and terminate services, renew domains, update nameservers, modify
whois contact information, upgrade/downgrade packages and more. Also
supports server rotation and multiple active registrars concurrently.

Integrated Support System

All clients need support and WHMCS gives you the tools you need to provide
it. It features an announcements section, knowledgebase, downloads and
support ticket system. The ticket system can handle both registered and
unregistered clients, has full email piping and multi-department support
with admin assignment.

Customer Profiles
In WHMCS, each of your clients has their own profile section. This contains
all their personal information, products/services, domains, invoices,
transactions, email history and notes. You can see statistics about the
client and manage their details from there including editing when and how
much they are due to pay, payment methods and adding notes.

Payments, Gateways & Invoicing

WHMCS comes integrated with many payment gateways and will automatically
charge clients credit cards when due. All payments are logged in the system,
invoices can be paid using multiple partial payments, clients are credited
on overpayment and credit is automatically applied to future invoices.
Reminders are sent before payments are due and after.

Complete Client Area
Unique to WHMCS is it’s client area. The client area gives clients one
single central access point to manage their account with you, request
support, place orders, view announcements and more… It also offers
features for non-registered visitors, with a domain checker, server status
summary, downloads and browsable knowledgebase. Also has multi-language
support.

Statistical Reports & Summaries

To asses how your business is doing, we know it’s important you have the
information you need. For that reason, WHMCS comes with a selection of
different reports which give you statistical and financial statistics. You
can also create your own reports using the modular reporting system

Customisable & Developer
Friendly
The client area is fully templated and unlike some systems, you don’t need a
degree in programming to be able to edit them! There is no PHP code in the
templates – it’s just regular HTML which you can edit in your favorite
editor. WHMCS also has an API which allows you to connect with it from other
systems and the modular design lets you add what you need.

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HostNine Receives Top 10 Fastest Growing Companies Award From HostReview

September 17th, 2007

HostNine LLC, the leading shared web hosting company announced today its number one position on HostReview.com’s September 2007 Top 10 Fastest Growing companies list. The list showcases fast-moving companies that are increasing quickly in size and prestige according to HostReview.com. This is the first award HostNine has received from HostReview.com.

HostNine’s Director of Operations, Ben Gabler, attributes the hosting company’s success to partnerships and employees. “Everything from the partnerships we have with FastServers.Net and ModernBill to the outstanding employees we have working day in and day out has contributed to our success,” said Gabler. “It’s an amazing feeling to know we were hand picked for this award by the DevStart team, the team behind HostReview.com.”

“HostNine is a young company whose ambition has led to terrific results after only one year of service,” said Maria Mitsova, Editor at DevStart, Inc. “HostNine’s use of the latest technologies and the utmost care it shows for its customers won the company the top position on the HostReview fastest growing hosting companies list.” When ranking hosting companies, DevStart takes into consideration a suite of factors. Factors include customer service, new products, promotions, overall performance, and the popularity of the company’s website.

HostNine’s use of the latest technologies includes the launch of its new Reseller Central product in August. Since the launch, the hosting company has experienced an increase in overall performance due to substantially lower server loads. “With Reseller Central backed with top quality 24/7 100% in-house American support and our server performance increases, we have the leading edge on web hosting companies,” said Gabler. “Customers sign up with HostNine because they trust us with the security of their website(s). And Reseller Central provides the ability to choose from over ten different locations around the world to host their website(s).”

About HostNine

HostNine LLC has quickly become a leading web hosting company. Founded in 2006 by hosting industry veterans, HostNine has the experience, knowledge, and dedication to build the most reliable company in the industry. HostNine consistently delivers innovative technology and solutions across its multiple products and services including shared web hosting, reseller hosting, and dedicated server hosting. The Jupiter, FL based company utilizes 100% Dell PowerEdge servers and boasts the fastest 24/7/365 support response times in the industry.

For more information on HostNine, visit http://www.hostnine.com

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HostNine Receives Top 10 Fastest Growing Companies Award From HostReview

September 17th, 2007

Web hosting company HostNine ranks #1 on HostReview.com’s September 2007 Top 10 Fastest Growing companies list.

Jupiter, FL (PRWEB) September 17, 2007 — HostNine LLC, the leading shared web hosting company announced today its number one position on HostReview.com’s September 2007 Top 10 Fastest Growing companies list. The list showcases fast-moving companies that are increasing quickly in size and prestige according to HostReview.com. This is the first award HostNine has received from HostReview.com.

About HostNine
HostNine LLC has quickly become a leading web hosting company. Founded in 2006 by hosting industry veterans, HostNine has the experience, knowledge, and dedication to build the most reliable company in the industry. HostNine consistently delivers innovative technology and solutions across its multiple products and services including shared web hosting, reseller hosting, and dedicated server hosting. The Jupiter, FL based company utilizes 100% Dell PowerEdge servers and boasts the fastest 24/7/365 support response times in the industry.

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HostNine Launches First Ever Globalized Web Hosting Using Reseller Central

August 9th, 2007

Web Hosting Resellers can now manage all their domains across multiple cPanel servers using one interface.

Jupiter, FL (PRWEB) August 9, 2007 — HostNine LLC, the leading shared web hosting company launches Reseller Central, the first ever interface where resellers can manage all their domains across multiple cPanel servers around the world. Resellers no longer have to purchase multiple accounts with multiple companies to delegate their domains across different servers. Reseller Central was designed from the ground up by the HostNine team and replaces the WHM control panel completely.

Customers can host their domains in locations around the globe including London, Australia, Ireland, California, Chicago, Cedar Falls, Texas, Virginia, New York, Florida, and more. Resellers can choose from any of the available cities when adding domains in the control panel. “We have spent the last six months developing a solution that will allow our customers the freedom to host all their domains from one centralized interface without having to login to multiple control panels,” said Ben Gabler, Director of Operations at HostNine.

Gabler coined the phrase “Globalized Web Hosting” as a way to describe the new HostNine service. Customers using Reseller Central can host their sites in London and the US or any combination of cities throughout the world using HostNine’s centralized management platform. “If a reseller wants to host all of their accounts in Chicago, there are so many nodes in each location the chances of them ending up on the same node in the same location are slim to none,” said Gabler. That way if there is an outage on a node it does not affect the reseller’s entire account, only the domains delegated to that node. Reseller Central acts as a centralized management layer on top of an infinite amount of servers distributed throughout data centers around the globe. HostNine can add additional nodes to any location at any time.

Reseller Central lets resellers spread their accounts across multiple servers, networks, and locations. “Some of the biggest challenges facing resellers today is finding a service that will provide superior uptime and reliability,” said Gabler. By using Reseller Central, HostNine can significantly decrease the maximum number of accounts on a single server. Doing so results in faster response times, quicker connections world-wide, and lower CPU and Memory usage on the server.

Reseller Central completely changes the concept of web hosting and reliability all together. With DNS clustered all around the world, and hard drives replicating twenty-four hours a day, maintaining near 100% uptime is now a reality.

About HostNine:

For more information on HostNine, visit http://www.hostnine.com.

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HostingCon Results

July 30th, 2007

So things are finally back to normal for me after an AMAZING convention in Chicago. Alex and I were lucky enough to meet 90% of the FastServers.NET team and man was it fun. From meetings, and cruises to Chicago Style Pizza we had a blast. We pretty much hang with the same group of the industry leading individuals that attend these events. Some but not limited to would be Aaron and Shane of FastServers.NET, Ben Welch of WebHostingUnleashed/ResellerGuide, Sean and Dan from ModernBill/dNzoom, Steven from Insider Hosting and brother Brandon, Dave and Eric from cPanel, Tito of Microsoft, Todd of SwSoft, the crazy Devin and Jeremy from PingZine!, Dave and Sean of TouchSupport, Carlos and Jess of Applied Innovations, Hal from Netwisp, Matt from WebHostingBuzz, and new friends Amy of Lunarpages, Ben from TechPad Agency, Michael from Webhostingstuff, man we met so many people in Chicago it’s hard to list them all. We even had the chance to meet a few of our reseller customers which was great! It really gave us a good perspective of our our customers view our company and operations which is always a good thing in my eyes.

If you didn’t make it to this year’s HostingCon I highly recommend attending next year. Word has it that it will be in the same place the Navy Pier in Chicago (Wonderful area). This show just keeps getting better and better every year.Definitely wouldn’t miss it for the world.

This year Day 1 was mostly traveling and getting situated so night 1 consisted of drinks with the fastservers team when we landed then we attended the networking reception outside the convention hall which was really nice.

Day 2 was the first day the exhibit hall was officially open so that consisted of a lot of networking with various vendors (Lots of great new things on the way for H9ers!). We also had some really neat postcards (I’ll post those at the bottom) we were handing out at the fastservers booth which were a big hit. So after a day of hard work the night came and we headed to the fastservers + tophosts networking cruise which was a huge hit. Three hours of relaxing industry talk on the lake was awesome. I was really blown away by the skyline in Chicago. After the cruise we all headed to a local bar “Leg Room” with the cPanel guys which was a ton of fun.

Day 3 was a ruff one after the long night on Day 2 so we pretty much took it easy most of the time on the convention floor. Around 6PM we headed to the rooftop BBQ after a meeting with modernbill and it was great. Live music with some of the leading individuals of the industry just relaxing. No phone calls, text messages, IM’s, just straight up relaxing which is what I think we all get to do about… once a year haha. Around 9PM or so the fireworks started which was really cool. Then we all headed back to the hotel and hung out with the FS.NET guys and got that Chicago Style Pizza ohhh yeah.

Day 4 I don’t really want to talk about because it consisted of horrible delays and traveling haha.

Well that pretty much sums it all up. I’ll leave you with some nice pictures of Chicago and of course a great picture of Alex and I on the Networking Cruise haha