Contact Us for Support

Live Chat 24 x 7 x 365
Email 24 x 7 x 365

General Contacts

Need assistance? Our friendly US-based team is available 24 hours a day, 7 days a week. At HostNine® you can expect a response in minutes.



Our helpdesk is our recommended way to contact HostNine for assistance. Easy create a trouble ticket and one of our server administrators will respond in minutes!


Live Chat

Have a quick question? Simply open a live chat with a support agent for fast assistance! Please note that our agents on live chat can only help with basic questions. For full support please utilize our Helpdesk.


Video Tutorials

View our online video tutorials for instructions on how to perform common tasks with your hosting account.


Network Status

Quickly and easily view any information pertaining to server maintenance and outages here.


Email Support

Our email system seamlessly ties in with our helpdesk. Simply send an email to one of our department email addresses and a ticket is instantly created for a staff member to respond to right away.


Follow Us

We’re active on both facebook and twitter so be sure to follow us if you’re into social. We’ve been known to give out some great offers through social channels :) Follow on Twitter Follow on Facebook