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Money Back Guarantee

Refund and Money Back Guarantee Policy

Keeping the HostNine experience at its highest is our top priority. This requires making sure every customer request needs to be fulfilled. So if there is any reason you want to leave HostNine within the first 45 days we will honor your request and refund the money you invested.

45-Day Money Back Guarantee

This is the period in days after signup when users can get back 100% of all their recurrent fees for all resources they’ve used if they decide to cancel HostNine hosting services. Please note that domain registration fees, setup fees, and/or bandwidth overage charges, Virtual Private Server, and Dedicated Server payments are not refundable. WHMCS licenses are also billed at $9.97 each month the license was active if canceled within the first 45 days.



Refunds

To cancel your account you must request it by filling out the cancellation form. Please include a reason why you no longer want to host with HostNine. After we receive your cancellation request and reason for leaving we will cancel your account.

If your account is cancelled fifteen (15) days before your recurring monthly billing date, you will not be billed for the next month and all payments thereafter will be cancelled with immediate effect.

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Our mission began in 2006. Thousands of clients later, we are now one of the most popular hosting companies in the world. Most of this is because of our fantastic support. Join us, you'll be glad you did - that's a given.