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30-Day Money Back Guarantee on all packages incase you're not satisfied with our service.
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Refund and Money Back Guarantee Policy
30-Day Money Back Guarantee
This is the period in days after signup when users can get back 100% of all
their recurrent fees for all resources they've used if they decide to cancel
HostNine hosting services. Please note that domain registration fees, setup
fees, and/or bandwidth overage charges, Virtual Private Server, and Dedicated Server payments are not
refundable. Modernbill licenses are also billed at $9.97 each month the license was active if canceled within
the first 30 days.
Refunds
To cancel your account you must request it by sending an email to billing@hostnine.com.
Please include a reason why you no longer want to host with HostNine. After we
receive your cancellation request and reason for leaving we will cancel your
account.
If your account is cancelled fifth teen (15) days before your recurring monthly
billing date, you will not be billed for the next month and all payments
thereafter will be cancelled with immediate effect.
