Refund and Money Back Guarantee Policy
Keeping the HostNine experience at its highest is our top priority. This requires making sure every customer request needs to be fulfilled. So if there is any reason you want to leave HostNine within the first 45 days we will honor your request and refund the money you invested.
45-Day Money Back Guarantee
This is the period in days after signup when users can get back 100% of all their recurrent fees for all resources they’ve used if they decide to cancel HostNine hosting services. Please note that there are certain exceptions to this for some products (i. e. domains) and some conditions associated with it.
For full details on HostNine's 45 Day Money Back Guarantee, please review our Terms and Conditions. It contains the complete details related to our money back guarantee and other policies.
Refunds
To cancel your account you must request it by filling out the cancellation form. Please include a reason why you no longer want to host with HostNine. After we receive your cancellation request and reason for leaving we will cancel your account.
If your account is cancelled fifteen (15) days before your recurring monthly billing date, you will not be billed for the next month and all payments thereafter will be cancelled with immediate effect.
As stated above, please be sure to review our Terms and Conditions for complete details regarding HostNine's refund policies.
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