HostNine Ticket Feedback Form
General Information
Full Name:
*
Contact Email:
*
Ticket ID:
(Format: ABC-123456)
*
This is your Ticket ID in which you wish to provide feedback for. (Format: ABC-123456)
Feedback
Please rate your ticket based on the following credientals. 10 is best, 1 is worst.
Response Time:
*
10
9
8
7
6
5
4
3
2
1
Please rate the response time of your ticket
Response Quality:
*
10
9
8
7
6
5
4
3
2
1
Please rate the quality of the responses you received
Staff Professionalism:
*
10
9
8
7
6
5
4
3
2
1
Please rate the professionalism of the staff member(s) whom handled this ticket.
Do you feel your request could have been handled better?
*
Yes
No
Please Explain:
Was this ticket resolved to your satisfaction?
*
Yes
No
Please Explain:
Would you like a manager to contact you regarding this ticket?
Yes
No
