WHMCS Billing Software

WHMCS is the complete all-in-one client management, billing & support solution for Web Hosts & Other Online Businesses. Packed with features but with a core focus on remaining easy to use and customise, WHMCS enables you to easily and effectively manage your business. It also automates many routine tasks including invoicing, order provisioning, suspensions, and more.

Highlights include:

• Free with every Reseller Hosting Account ($15.95/month value)*
• Automated Recurring Billing & Simple One Time Invoicing
• Flexible Product Options, Custom Welcome Emails, Fields & Options
• Automated Hosting/Domain Provisioning & Management
• Payment Tracking, Accounting Features & Statistical Reports
• Easy to Use Client Area with Integrated Support Tools
• Fully Customisable Client Area with a Powerful Templating System
• Development Kits, Action Hooks & an API for integrating & extending

Features

WHMCS is a powerful integrated client management, billing & support system. It provides everything you need to manage your clients. Packed with features while remaining easy to use, we've tried to highlight what we feel are the most important features below. Don't just assume because you don't see something it's not supported - contact us!

Products and Services

• Supports products of any type - not just hosting!
• Free, One Time & Recurring Billing Cycles
• Prorata Billing Support (One Day Billing)
• Configurable Options for products which increase/decrease the price
• Custom Field support allowing you to collect specific data from a customer
• Addons which allow you to cross-sell additional products & services to clients
• Downloadable Product Support - eg. Software Downloads
• Support for custom Welcome Emails for each product you create
• Stock Management/Auto suspension of orders once unavailable

Powerful & Flexible Billing

• Automatic invoice generation x days before items are due, reminders and overdue notices all automated
• Ability to create one-off invoices - ideal for web design/consultancy firms
• Automated Recurring Credit Card Billing
• 3D Secure (Verified by Visa & Mastercard SecureCode) for gateways that support it (ProtX & Quantum Gateway)
• PDF Invoicing Support
• Automated credits on overpayments and application to invoices
• Account Prefunding Option for Clients
• Clients can order upgrades/downgrades to their products & services from the client area
• Promotions support both one time & recurring, fixed value or percentage incentives
• Offer Free Domains when bought in conjunction with certain packages/billing cycles
• Tax Support with ability for Multiple Tax Zones & Tax Exemptions

Domain Integration/Management

• Integration with over 10 of the leading domain registrars
• Automated Domain Registrations & Transfers
• Automated Expiry Notices
• Clients can renew anytime from the client area
• Ability to make Nameserver Changes
• Make changes to the WHOIS Contact Information
• Enable/Disable Domain Locking
• Auto Renewal Settings per domain
• Request EPP Code (Selected modules only)
• ID Protection Addons (Selected modules only)
• Register/Manage Private Nameservers (Selected modules only)
• DNS Management & Email Forwarding Addons (Enom only)
• Allows multiple registrars to be used concurrently

Support Tools

• Announcements for keeping clients up to date with news & events
• Downloads so that you can offer your clients useful applications with their purchases
• A Knowledgebase so that clients can find the help they need themselves reducing ticket workload
• A fully featured Support Ticket System to hanlde all client and non-client communication
• Multiple Departments support which can be open to clients only or public
• Email Piping to allow ticket opening and replies via email
• Mass Mail feature to enable you to give clients latest news, promos and notices

Server Automation

• Over 14 leading control panels supported
• Account Creation & Termination
• Automated Suspension for Overdue and Unsuspension on Payment
• Auto suspension overide option on a per account basis
• Change Account Password from WHMCS (Selected modules only)
• Auto Upgrade/Downgrade Package (Selected modules only)
• Server rotation based on account numbers

Client Profiles & Frontend

• Admin Client Summary page giving an overview of an entire clients account
• Entire product/domain history with statuses including active, cancelled, fraud, terminated, pending-transfer so you and your clients are always kept up to date
• Full Invoice & Payment records
• Complete email history viewable by both admin and client
• Timestamped Notes for detailed record keeping
• Unique Client Portal system giving a central location for all your clients needs
• Multi-language support in both client side display and email templates
• Domain Availability Checker with support for mass lookups
• Server Status summary page showing service status and uptime/load

Statistical Reports & Summaries

• Over 10 statistical reports to keep you up to date on how your business is doing
• Graphs to provide a quick and clear overview of the data
• Easily extendable with a simple modular addon reports system

Customisable & Developer Friendly

• Fully templated client side which can be edited in a regular HTML editor (no complex PHP code)
• Action hooks allowing you to add your own code to run when events occur in WHMCS - eg. after new orders, payments, etc...
• Modular system for server, gateway and domain registrars making it easily extendable to support other panels/providers
• Development Kits available for all supported module types
• Remote API System allowing calls and integration from your own existing applications

Security

• Support for moving writeable directories outside of the publically accessible folder tree
• Allows admin folder custom renaming to hide it from visitors
• Notifications of failed admin login attempts
• Auto IP banning after 3 failed login attempts
• All passwords encrypted in the database
• Credit card data is encrypted using the AES Encryption protocol